It is without a doubt that the pandemic has had a devastating impact on the tourism industry. However as soon as it was possible to do so, XL Bay Travel invested in technology to assist the company’s clients on their journeys. Two products firstly the Amadeus Mobile Messenger App (AMM) was introduced to monitor and track all client journeys. Clients are provided with the App details which alert them before and during the trip of any issues pertaining to the country they are travelling in or too.
Another tool, Climatic, provides XL Bay consultants with up -to -date health and safety protocols, as well as visas and COVID19 requirements of the trip destinations. Connection to this tool is provided to company’s clients and travel bookers. XL Bay Travel ensures that all travelers’ have the correct documentation before travelling. XLGO Connect operates on an App which is supplied to the client base with up-to-date information on flights, flight changes or cancellations to the traveller. Other features include, restaurants, places of interest, maps etc.
XL Bay Travel made the decision to open the travel office in July 2020 adhering to all COVID19 regulations. It afforded the consultants and management to introduce systems and procedures to ensure the safety of the travelling companies. Under COVID19 restrictions the staff members work at home and are office based on certain days of the week. All consultants are set-up to continue delivering the company services seamlessly to our clients.
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